Company Profile

Offering the style of a boutique hotel with the convenience of a serviced apartment, Roomzzz aims to give customers more space and freedom.

Found in major cities around the United Kingdom including Manchester, London, Newcastle, Nottingham, Leeds, and Chester, staying in a Roomzzz is like owning your own stylish apartment in the centre of the city – but someone else tidies up and arrives with fluffy towels.

Parklane Group

Challenges that they faced

One of the biggest challenges was moving away from the clutter of paper-based records. We started the process of simplifying various processes across the board to make operations efficient. Management teams spent a lot of time on admin and less time assessing real needs and challenges for our customers and most importantly our people.

The other challenge was to bring together risk assessments, controls, compliance and monitoring and effectively delivering necessary training.

Finally, implementing this solution seamlessly and consistently across all sites. This requires people to not only understand but also appreciate “why” Health and Safety is important. I found many people needed appropriate training and the correct tools to deliver safe places to work.

Solution and Results

We looked at various options available that offered us a cloud-based solution and one which was simple to use. Looking at its potential we decided to roll out CRAMS on a trail at one of the sites.

The team have now bought into the benefits. It saves time, makes monitoring, recording and reporting efficient and is an interactive tool that connects the organisations Health and Safety policy to all its stake holders. Most importantly people understand “why”.

Over the next few months we hope that the training tool that is part of the system will reach and benefit all employees. It has started the correct conversations and questions around health and safety. I feel this is a very promising start to take us to the next level.


Customer Comment

Health and Safety doesn’t happen by accident. Effort, correct systems of documenting and monitoring and a change in attitude are key in implementing a good health and safety policy. CRAMS is a live, dynamic and interactive system with great training features that engages our people at all levels. It is a detailed risk assessment tool but makes application very simple. The notification process helps us ensure managers are constantly updated and can act proactively. One other key featurs is also the training package. We found this to be current and interactive.


Abhijit David, Implementation Manager

CRAMS Comment

After a successful trial at the Leeds site, we were delighted when Roomzzz chose CRAMS, for their cloud-based H&S compliance.

After an enjoyable few months, mobilising the sites and working alongside the Roomzzz teams, they now appreciate and value that the system helps to make roles less arduous by reducing the need for paper-based records and simplifying the processes across the board.

CRAMS now tie everything together, providing Roomzzz employees with RoSPA accredited competency training and functionality to report accidents, hazards and incidents alongside the tool to bring together risk assessments and method statements in one cloud-based document.

We look forward to being of continued service to you, ensuring you obtain the most our of the systems features.

Jo Thompson, Sales and Marketing Director