Successful hospitality organisations see a constant flow of guests arriving and departing. All being well, your guests will have had a pleasurable experience and leave without any accidents or injuries occurring. It’s reasonable for clients to expect that whilst visiting your hospitality organisation, they will be well looked after.

Risk assessments relating to your organisation are quite simply, carrying out a detailed and thorough review of all your tasks in an effort to identify those areas and operations that could cause serious harm to an employee or guest.

Most of risk management, comes down to staff training, making sure your employees know what they are doing and how to do it, procedures are put in to place to keep everyone safe. Trained staff are more able to carry out tasks safely and efficiently, and even the simplest of tasks should be explained fully to all employees and training logs should be kept. Note that in the event of an insurance claim, it is not unknown for the insurance company to ask for proof that the member of staff was trained to do what they were doing at the time the incident occurred.

CRAMS help organisations in the Hospitality sector to streamline their safety management processes, reduce risk, operational costs, and provides work-based competency training.

Catering

Health and safety in the catering industry is a very broad subject. There are many aspects you need to consider, and many provisions that should be made, both to protect customers and your own staff.

The catering industry has several major risks to keep in mind at all times. As a fast-paced industry where efficient service is paramount, it can be easy for any staff member to slip and injure themselves. To reduce this risk, there are several things you can do. For example, the kitchen will be a high-traffic area in most catering businesses, which is why restaurant kitchens often have dedicated entrance and exit doors parallel to each other. This helps to reduce injury-causing collisions that may occur during busy periods.

Other common risks can include:

  • Cuts
  • Burns from ovens or boiling liquids
  • Musculoskeletal disorder
  • Dermatitis

Thankfully, the risk that each of these could pose to staff can be minimised by providing sufficient training and equipment.

Our CRAMS software takes you through what you need to consider to make your business safe.

Accommodation

Different types of hotels, guest houses, and Bed & Breakfasts will have different risks.

There are many risks that could apply to businesses offering accommodation including:

  • Asbestos
  • Bathroom Safety
  • Bedroom Safety
  • Cellar Safety
  • Chemical Safety
  • Gas Safety
  • Health and Fitness Centres
  • Kitchen Safety
  • Legionella
  • Lifts
  • Manual Handling
  • Portable Electrical Appliances
  • Swimming Pool and Spa Safety
  • VDU Safety
  • Window Safety
  • Violence at Work

Thankfully, the risk that each of these could pose to staff can be minimised by providing sufficient training and equipment.

Our CRAMS software takes you through what you need to consider to make your business safe.

Recreation

The leisure sector is wide ranging and includes: swimming, organised sporting activities, leisure centres, countryside visits, children’s play, and motorised leisure pursuits. As well as adventurous, thrill-seeking activities such as bungee jumping.

Participation in leisure activities should be an enjoyable experience, however there are many risks that can apply to participants, your colleagues, and yourself.

Helping to control risks in the sport and activity environment, safeguarding and protecting the participants, dealing with injury and signs of illness and following emergency procedures, are all part of managing health and safety in recreation.

Thankfully, the risk that each of these could pose to staff can be minimised by providing sufficient training and equipment.

Our CRAMS software takes you through what you need to consider to make your business safe.