Successful organisations in the hospitality industry see a constant flow of guests arriving and departing, with each posing a different health and safety challenge. Risk management in hospitality requires a thorough review of tasks, identifying areas and operations that could cause harm. If this is successful, your guests will have a positive experience and leave without any accidents, illnesses or injuries occurring. Our cloud-based solutions make it easy for you to realise this objective.
Poor food hygiene practices can lead to serious illness, so our RoSPA-accredited training course is a must for all employees involved in preparing food.
Kitchens pose a significant number of risks to staff. CRAMS allows you to document each of these, ensuring your staff have the knowledge required to work safely.
Slips, trips & falls
Wet surfaces and obstructions in high-traffic areas only increase the likelihood of slips, trips and falls. Method statements and e-learning can be used to mitigate these risks.
Information and communication are at the centre of safety good-practice where allergies are concerned, with effective training a necessity.
CRAMS helps organisations in the hospitality sector streamline their safety management processes by reducing risk and operational costs. As you identify potential risks you can build method statements to create safe systems of work. Risks, controls and method statements can be stored for reuse, reducing the time you spend on admin and allowing you to focus on the running of your hospitality business. If something does goes wrong, incidents can reported by any member of your team and then responded to in real-time.
A significant portion of risk management comes down to staff training. As an employer you have a responsibility to make sure your employees know how to carry out their roles safely and that procedures are put into place to keep everyone safe. Accidents in this area are often the result of complacency, so even basic tasks should be explained fully to all employees and it’s critical that you have an accurate record of the training your staff have completed.
Plan for safety
Because the catering industry is fast-paced and involves a high level of interaction with the public, it has several major areas of risk that need careful planning. Kitchens can be dangerous environments and housekeeping staff frequently encounter hazards that could cause harm if employees haven’t been appropriately briefed or trained. Our product makes it simple for you to ensure that even large teams are able to prioritise not only their own safety, but the safety of your guests.